CAREERS

Patient Navigator

Patient Navigator Duties and Responsibilities:

• Helps patients by providing information, services, and assistance.

• Verifies patient information by interviewing patient, recording medical history, and confirming purpose of visit.

• Saves doctors’ time by helping with office procedures.

• Secures patient information and maintains patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; and keeping patient information confidential.

• Counsels patients by transmitting physician’s orders and questions about surgery.

• Schedules surgeries by making arrangements with the surgical center; verifying times with patients; and preparing charts and pre-admission and consent forms.

• Maintains safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations.

• Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs.

• Updates job knowledge by participating in educational opportunities and reading professional publications.

• Serves and protects the practice by adhering to professional standards; facility policies and procedures; and federal, state, and local requirements.

• Enhances practice reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments.

Hours & Benefits

Monday - Friday, 8:00AM - 5:00PM, Overtime availiable. 

Patient Navigator Qualifications/Skills:

• Supply management

• Verbal communication

• Infection control

• Creating a safe, effective environment

• Organization

• Scheduling

• Professionalism

• Customer focus

• Confidentiality

• Bedside manner

• Medical teamwork

Education, Experience, and Licensing Requirements:

• Certified Clinical Medical Assistant (CCMA)

• Bachelor’s degree preferred

• 1+ years in a medical office

• Experience with EMR (electronic medical records), medical terminology

• Previous experience in specific medical field preferred